New Employee Essentials

Top Technology Questions

1. When will I be able to set up my Aquinas computer account? 
   • Once you have been fully onboarded by Human Resources,  you will receive instructions on how to set up your Aquinas IT account, set up your password, and register for MFA.
2. How do I find out what my e-mail address is?
   • Your supervisor or Human Resources will provide you with this information.
3. What is MFA?
   • Multi-Factor Authentication (MFA) is an additional security layer for your digital accounts. It requires you to verify your identity in multiple ways before accessing services like email. At Aquinas, we use DUO for Google Gmail and Google Drive. Visit  DUO - MFA Setup for instructions on setting up MFA.
4. What is the AQNet WiFi network and how do I connect to it?
   • Information on AQNet
5. Where are the computer labs?
   • The main computer lab is located in the Grace Hauenstein Library. Additional labs are located throughout campus. >Lab Hours & Locations
6. Does Aquinas use Google or Microsoft?
   • Aquinas supports both the Google Workspace the Microsoft Office Suite. Get your free copy today Microsoft Office! >More information
7. Are there web resources that are used at Aquinas College?
   • Important web sites include MyAQ (portal for students and employees - news, events, easy access to all other web resources),  Self Service (budgets, business use, course schedules, grades, etc.), CourseConnect (online course management tools),  E-mail, Drive (online file storage/sharing), and Calendar. 
8. How can you keep your information safe?
   • You are responsible for the security of your computer account. 
   • ITS recommends using a strong password.  Follow our Password Guidelines to learn how to create a strong, effective password. Also, refer to the Aquinas Acceptable Use Policy for further information on using Aquinas College computer and network resources.
9. How long do I keep my Aquinas email address after I leave the college?
   • Your email access will end immediately if you leave the college.
10.  Have questions regarding technology at Aquinas College? Please feel free to contact our office or use the links at left to navigate.